Let me preface this by saying that if I find out that any of my children do this in college, I'll throttle them for the profs.
I'm sitting here, on my lunch hour, frantically working on finishing my final project for marketing grad class presentation tonight.
Undergraduate--who is not my student, btw: Um, hi.
Me: Hello, UC, can I help you?
Undergrad: Um, I heard that you have the capability to TiVo stuff.
---Aside: We do. We have three of 'em hooked up to record stuff for our news archive.---
Me: Well, what exactly are you looking for?
Undergrad: Well, um, like I'm working on my final project for a paper, and I need clips of the governor's races commercials. They are supposed to air for the first time, tonight. Can you clip those for me?
Me: Well, we do have TiVo, but we have it set up to clip items that we need for work. We don't have anyone on staff who can set this up for you right now. Currently, all of our student staff is gone. (This is true. The last techie left yesterday. We're slammed with work for commencement/board meeting. I'm not helping this guy out.)
Undergrad: Well, but I have no way to save those commercials to my computer.
Me: Sorry. I can't help you; there's no one here who can do the clips right now.
And I hung up.
This annoys me on three levels--
1) Who has the nerve to call an office out of the blue, on a long shot, and ask for a major favor like this? I don't know this guy from Adam. I might do it for a student I know and trust, but even then, I'm not trusting our glitchy TiVo setup to just anyone.
2) This guy acted like I would help him, if he just explained why he was in a hole. Not. My. Problem.
3) This guy should have, I don't know, PLANNED OUT a way to get the clips if they are so important to his paper.
I get that we are to be supportive and all, but I didn't bail my kindergartener out last night when he had to redo homework. I'm surely not saving some undergrad's skin when I'm frantically trying to do my work + my homework.